Suppliers
We have over 1,700 external suppliers and intra-group companies that we purchase the goods and services from that we need to run our business. Through our purchasing procedures we aim to treat our suppliers fairly and we require staff to comply with our conduct manual to ensure our activities are unbiased and responsible.
Supplier relationships
Our largest suppliers are those who provide facilities management support to our property portfolio, those who support our products through print and marketing services, and those who provide basic office provisions such as IT equipment and paper. We look to deal with suppliers in a fair and open way and we promote competition when offering contracts. Santander is a signatory to the Prompt Payment Code and has signed Business in the Community's Access Pledge, committing us to allow SMEs to compete for our business on a level playing field.
Procurement Policy
Our Procurement Policy states that we will only do business with organisations that share our commitment to treat all stakeholders fairly and ethically in accordance with the United Nations Global Compact on human rights, labour regulations, protection of the environment and anti-corruption. We aim for the highest ethical standards and expect our suppliers to do the same.
Code of Conduct
In addition to our procurement policy, our Code of Conduct for purchasing provides staff with guidelines on how to manage supplier relationships, from the initial investigative stage through to ongoing partner management. The code aims to provide protection from obligation or undue influence, for both Santander and our business partners. Included are principles to adopt in order to maintain high standards of honesty, integrity and ethics such as declarations of interest, confidentiality and business gifts.
Information for Santander suppliers is provided in the FAQs. For a copy of our Terms and Conditions, please click on the appropriate link below: