1. My contract terms are different to the ones published
These Terms and Conditions do not take precedence over any other contractual arrangements between Santander and the Supplier.
2. How will my Purchase Orders be
Santander uses SAP, which means that Purchase Orders are normally automatically generated and dispatched to you, the supplier, via email.
3. What do I need to do to amend or change my contact
If you need to amend or change any of your supplier details e.g. VAT number, address, Bank details, PO dispatch e-mail address. Please contact the Supplier Administration Team by email: email@example.com
4. Who do I contact if I have any
If you have any contractual questions please contact your normal Procurement contact. Should you have any other queries please contact the Supplier Administration Team on: firstname.lastname@example.org
5. Where do I send invoices?
Please send invoices by post to:
Box: Santander 7700, 11 Caxton Hill, Hertford, Herts, SG13 7NE
Or by email to: email@example.com.
You must make sure the invoice states i) the full name of the Santander contact who has ordered the goods, ii) the Santander legal entity and iii) the PO (where provided).
6. What if I have a query regarding the status of my
For any invoice related queries please contact the Procure To Pay Team by emailing P2P.firstname.lastname@example.org